Tuesday, July 18, 2006

Support Forums

When choosing where to get your new forum hosted, free or paid, you always need to check their support forums and how the traffic is there, are the mods very active, are the admins active. You need to find out these things before you get the hosting, you should also go to teir support forums and ask fake questions to see how fast and what they respond. You need to do these kinds of things before you get your hosting because when you have a problem after getting the hosting and it cant be fixed, there is no turning back.

Support forums like Forumer and AON Central not much help, for example look at this thread in forumer entitled Custom Skins, and still no answer, and I cant even find one post in AON Central because the site was down when I tried searching. I know what your thinking, one thread does not mean that the support forums are bad, well no but its not just one thread, there are many like those at forumer, I dont want to publish them because then I would be known as a Forumer Basher which is not what im trying to do. Also in AON Central, just because its down for one time it does not mean its a bad support site, now the thing is ive been checking for a few days now and it has been like that for three days. Those are things you dont want we you are in need of support.

There are also good support forums like PHPBB City, Hosting-PLUS and SMF Host, they have a great support team of Mods and Admins that are there most of the time to help you with your problems.

But you can also find alternative support in sites like PHPBB Styles and the PHPBB Official Site.


At 2:46 AM, Anonymous Jon said...

I object, *Shakes fist*.....At AON we currently moving over to a faster server to enhance the productivity of the site and members sites. We are pretty good at responding to topics, I can honestly say I have yet to see a support topic that is unanswered. And the link you gave to forumer has been answered(presume it wasn't when you were posting this). Remember in general these support forums, no one is paid, so they don't have degrees in your problem, thus they may not know, remember you are getting a free service, and these are some of the things you have to expect from that. Although we do try our utmost to answer each question properly and professionally. I'd certainly agree, make sure the site is established and well known, before getting hosting. Keep up the good work Gav. =)


At 11:45 AM, Anonymous AON Support said...

Hey buddy, no need to bash about our services, first of all we give our priority to our paid members first which are about 3 members, so its not that bad. Also we are moving servers, if you noticed a sticky i put there it says 10 GB, try uploading that much and tell me how long it took you.

At 2:08 PM, Anonymous Anonymous said...

Greets to the webmaster of this wonderful site! Keep up the good work. Thanks.

At 9:17 PM, Anonymous Anonymous said...

I am simply going to support the comments presented by Jon and aon support. When one is first starting out, you have to read, and research the "history" of that particular field. If you do this Gavilian, you will find more positive feedback from respondees.

None-the-less, I applaud your efforts.

A History Teacher in PR! ;)

At 2:53 PM, Anonymous Anonymous said...

I found this site using [url=http://google.com]google.com[/url] And i want to thank you for your work. You have done really very good site. Great work, great site! Thank you!

Sorry for offtopic


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